Privacy Policy

SURREY VACATION RESORTS and its affiliated companies appreciate the trust you place in us when you ask us to finance your purchases. You trust us with your private, personal information when you relinquish a credit application or provide documents with certain financial information. We are committed to protecting your private information. SURREY VACATION RESORTS, nor its affiliated companies do not sell information about you to others.

SURREY VACATION RESORT's sources of information about you

We collect information about you from:

  • Your transactions with us, our affiliates or others
    (such as your payment history or request for reservations)
  • The information we receive from a consumer reporting agency
    (such as your credit history)
  • Your lawyer or financial advisor
    (such as changing deeding information to trust ownership)

SURREY VACATION RESORT'S use of your personal information

We treat your information with respect and concern for your privacy. We do not disclose any nonpublic personal information about our customers to anyone, except as permitted by law.

For example, we may share any or all information with our affiliated companies and independent SURREY VACATION RESORT representatives - Such as credit life or title insurance companies. We may also disclose any or all information we have collected about you to companies that perform services on our behalf and to other financial institutions with whom we have financing agreements.

When we make this type of disclosure it is done to service your SURREY VACATION RESORT account, perform services on your timeshare ownership, or on your vacation introduction package, or to inform you about Surrey products and services. Before disclosing your information, we require these companies to promise to keep it confidential and use it only for the transaction we request.

Independent SURREY affiliates

Surrey deals with several lenders and third party vendors of vacation services. These companies are not Surrey employees and not subject to Surrey's Privacy Policy. Because they have a unique business relationship with you, they may have additional personal information about you that SURREY VACATION RESORT does not have. They may use this information differently than SURREY VACATION RESORT. Contact these lenders and vendors to learn more about their privacy policies.

Information about SURREY web sites

This customer statement applies to SURREY VACATION RESORT's web sites. If you have internet access and want more information about our web site specific privacy and security practices, click on the Privacy Policy links on www.surreyresort.com.

Protecting your personal information from unauthorized access

We limit employee access to customer information to those employees with a legitimate business reason for such access. We maintain physical, electronic and procedural safeguards to protect your personal information from being accessed by unauthorized persons.

SURREY Affiliates not subject to this policy

This policy applies to all members of the Surrey family of companies.